As part of our commitment to provide high level of customer service utilizing the most current and convenient banking services, we are pleased to announce that The Farmers Bank will be transitioning to a new core operating system. What does this mean to you as our customer? Your monthly statements, Online Banking, Bill Pay and debit/ATM cards will look a little different. We will also begin to offer new and more efficient banking applications to make your financial life easier. As we work to make this a smooth transition, we want to let you know about some of the important dates and upcoming changes.
You will be receiving your July 2017 statement as usual. You will receive an additional statement as of August 4th to close out our current system. Your new statements will then resume normal cycle dates.
Our current Online Banking system will be disabled on Friday August 4th and the new site will be accessible beginning Monday August 7th. With this new site, we are excited to be able to offer you more applications to make banking a breeze. Look for our new Online Banking, you will have additional options for businesses doing online banking, Mobiliti (an extension of Mobile Banking where you can deposit a check directly from any smartphone, freeze your debit card if lost/stolen and unfreeze when found, etc.) and Pop Money (also known as people pay- an application that allows you to directly deposit money into someone else’s account).
The only major change you will notice with your Bill Pay will be a new site with a different look and feel. However, please mark your calendars for the following dates: On August 4th , no new Bill Pay items will be able to be entered into our current Bill Pay system (all recurring items will still continue as scheduled). On August 4th our current Bill Pay system will be disabled. The new site will be accessible on Monday August 7th. It is important that any payments that need to be made between August 4th and August 7th are scheduled prior to the August 4th cutoff date.
Your new EMV Chip card will arrive via mail by the first week of August. Included with the card will be a set of instructions as well as a 1-800 number to call to activate those cards.
The Farmers Bank credit cards will not be reissued until October 2017 (so your current card will work until then).
In the coming weeks, you will be receiving more information from us, and we know that can be a bit overwhelming but we are here to answer any questions you may have. Please feel free to call us at (706) 453-2335 or visit www.farmbk.com for additional information and updates. We sincerely apologize for any inconvenience during the conversion to our new system, but we believe that this new system will allow us to offer you a more efficient and easier banking experience.
President and CEO, The Farmers Bank
The Farmers Bank Lobby Hours:
202 South Main Street Mon-Fri: 9am to 5pm
Post Office Box 808 Saturday: 9am to 12pm
Greensboro , GA 30642 Drive Thru Hours:
Phone (706) 453-2335 Mon-Thurs: 8:30am to 5pm
Fax (706) 453-7380 Friday: 8:30am to 5:30pm
Saturday: 9am to 12pm
The Farmers Bank offers convenient online & mobile services:
- Online Banking
- Mobile Banking
- Text Banking
- Bill Pay
Farmers Bank Telephone Banking: 1-800-471-0560